Your opportunity:

Provide detailed technical product and application support. Responsible for product definitions and development. Manage special design requests and oversees the standardization of common requests. Develops training programs and delivers to internal and external customers.

What you'll be doing:

• Provide technical support via phone and e-mail for both internal and external sales people in the areas of product selection and application.
• Develop and communicate solutions for unique applications including design and special pricing.
• May travel to resolve field problems.
• Develop and find solutions to field application problems.
• May negotiate with internal and external customers.
• Provide technical product application support. Understand requirements for challenging applications.
• May develop solutions for challenging applications in compliance with industry codes and standards.
• Assist/manage the development and updating of product literature.
• Responsible for identifying key selling points.
• Responsible for developing market studies.
• Assist with product health analysis.
• Prepare detailed product definitions and related marketing functions associated with product development process.
• Evaluates components for quality, reliability and performance and advise engineering and purchasing as to those components which might enhance the product.
• Maintain familiarity with competitors products and identify opportunities.
• Develop, organize, and present training seminars internally and externally.
• Conduct product training seminars and Product Center visits.
• May assist with planning/coordination and attendance of trade shows.
• May supervise direct reports within the department.
• Coordinate Computer Aided Product Selection (CAPS) planning, testing, and development.
• Assist with the implementation and maintenance of products within CAPS.

What you should have:

• Work requires a professional level of knowledge in a specialized field, which is equivalent to that which would be acquired by completing a regular four-year college program.
• Between 1-5 years of work experience is required.

Benefits for you and your family:

Our benefit packages and salaries are among the best in our industry. Benefits may vary slightly by location, but usually include:

• Health insurance
• Prescription drug benefits
• Dental insurance
• Paid vacations and holidays
• 401(k) Retirement savings plan
• On-site clinic and fitness center (Schofield location)
• Employee Assistance Program
• Flexible spending accounts for medical or dependent care expenses
• Tuition assistance
• Employee Wellness Program